What is a monthly unique active recipient (MUAR)?
A monthly unique active recipient (MUAR) is a device to whom you sent at least one push message during
the calendar month. Once you send the first push message to a recipient, it doesn’t matter how many
messages you send. They’re only counted once per month and you can send them an unlimited number of free
push messages.
Can the Free Tier be used for production? What happens if I exceed the 100 unique active recipients
limitation?
Yes. You can use the Free Tier for production, it's not limited for development and testing. The Free
Tier service offer is only available for 6 months following your Catapush sign up date. You will be
requested to add a payment method only when you're connecting with more than 100 unique active
recipients in a calendar month or after first 6 months. Our API will return an error and additional
messages or connections won’t be authorised until a valid payment method is added.
Can I really send unlimited push and in app messages?
Yes you do. Our plans are designed to be easy to understand and worry free. We offer unlimited messaging
so you can communicate with your mobile users without limits.
I represent a large app, can you handle our traffic? What would be the pricing?
Catapush can serve apps with millions of active recipients. Our platform runs on the most scalable
technologies allowing us to send billions of push messages events every month. Please contact us for
Custom Pricing Plan.
Will I have to pay a fixed monthly fee? How is pricing calculated when our “monthly unique active
recipient” count changes?
No. With Catapush Pro Plan you pay only for the services you use, for as long as you use it. We offer you a
simple, pay per service, pay-as-you-go pricing approach. The pricing is based on the number of unique
active recipients in a calendar month for an unlimited number of push messages sent forever. Your price
can increase or decrease by the change of the total number of unique active recipients in a calendar
month. For example, if you sent push messages to 9.500 unique active recipients in a calendar month you
will be charged € 237,50 billed annually. If in the following month you sent push messages to 1.250
unique active recipients, the charge will be equal to € 31,25 and so on.
How can I track my usage?
In your private area you can track, among other things, the number of unique active recipients. These
data are updated at least once per day so you should be able to get an accurate snapshot of your current
monthly and historical usage. Simply login into your private area.
Can I try Catapush for free? Are there any limitation?
Yes, you can get started for free with the Catapush Free Tier. Connect up to 100 monthly unique active
recipients and send an unlimited number of push messages, for the first 6 months following your
Catapush sign up date. We offer developers and companies plenty of time to test out Catapush. No credit
card required to operate under the Free Tier. Add a payment method when you are ready to go beyond or
after first 6 months.
Are there upfront cost i.e. setup or activation cost?
Catapush Pro Plan has no upfront costs, you pay for the service as you go.
How the 2Way communication price works?
2Way communication is included and free of charges for an unlimited number of push received.
What payment methods are accepted?
Catapush accepts Visa, MasterCard, American Express. For Custom Plan, we also accept bank wire
payments.
Do I have to sign for a long term contract? Are there commitment or termination fee?
No long-term contracts. You don't have to worry about dependencies, complex licensing, initial setup or
termination fees. No hidden costs. With Catapush Pro Plan you pay only for the push
services you need, for as long as you use it.
How SMS Fallback prices work?
The SMS Fallback is an optional and paid separately service from the Push. The SMS service is offered as
prepaid pay as you go. You can buy certain SMS prepaid bundle from Catapush or its commercial partners.
SMS prices are per message or segment of 160 characters.Minimum purchase € 20. SMS prepaid credit last
indefinitely and is only deducted from your account if and when you use it.